I ordered 2 sets of the Hamilton (style) chairs and ottomans, but received one Hamilton set and one Westport set (chair and ottoman). I am sending back the Westport set (that was a mistake), and hopefully will receive the correct one. (I will update after I've received the replacement.) The Hamilton set is perfect. It took about 1/2 an hour/45 minutes to set up one chair - primarily because I took my time. A second will take significantly less time, as it's fairly easy. The chairs are quite comfortable and seem pretty durable. Although you can tell that it's not wood (you can always tell), it also doesn't look plasticy or otherwise ugly, like many of the others I've seen. Assuming it holds up over time, it's about as good as you're going to get for a non-wood chair. The difference in the look is (to me) well worth the ability to avoid the upkeep required of wood. UPDATED 8/12/2015: Well, Amazon has managed to - after three tries - correct one of the mis-shipped products (the ottoman), but they have sent 3 incorrect chairs (and still only one correct one). There seems to be a mislabeling at Amazon's warehouse, and despite multiple tries (three so far) they cannot seem to correct it. So, until they fix this, as good as the chair (I can't say chairs, as I still only have one right one) is, I cannot recommend ordering it from Amazon. (I buy lots of things from Amazon and have for years, and this is the first time that they have repeatedly failed to send the right thing - 3 times. It's actually shocking. Until they correct this, buy the chair somewhere else, including direct from the manufacturer, if that's an option. I'm giving Amazon one last try to correct it. It will be their fourth try.) UDATED 8/15/2015: FINALLY - four tries later - Amazon has finally sent the correct product. Nothing more than a "sorry" and an initial response that I was going to have to wait another several weeks for them to sort through the problem and then I can reorder it in a month or so. I insisted on a human to look at the package and send the right thing. (The problem was obvious - Amazon kept putting the wrong code on the box after it received it from the manufacturer.) Anyway, after putting me on hold for about 10 minutes, the representative said that they would do that and assured me (I had hear that before) that they would get it right this time. Finally, they did. (Now of course, I will set it up and keep my fingers crossed that it's in good condition.) Very disappointing level of service - and very different from Amazon's usual approach. I hope this is not a sign of things to come for Amazon. UPDATED 9/24/2015: After reading cssmgt's comment, I reached back out to Amazon about the service. They provided an appropriate credit for the inconvenience. So, in the end, other than things very late in the season and the inconvenience in having to deal with myriad returns of large boxes, the upshot is that all's well that ends well. And, to reiterate, the chairs, ottoman, and table are all excellent. We're very happy with them.