++It’s been a week of sleeping on it and it is even better than I thought it was. I look forward to lying down instead of dreading it. The cooling gel definitely helps a very hot sleeper like myself. And now that I have this, I realize a major, MAJOR problem with my sleep in the past (not necessarily caused by pillows but never helped by a good pillow either) was that I could never totally relax all of my muscles of the neck, shoulders, skull, and face/jaw, and this pillow really makes it almost effortless to forget about the tension in those areas and just relax finally. Plus the pain from months and years of side sleeping with my shoulder/arm squashed under a pillow where the pressure was NOT evenly distributed is going away after a week of using this pillow. The pressure IS evenly distributed so instead of 10 pounds of constant pressure right on my inner shoulder/very upper arm area, it’s 10 pounds of pressure spread throughout the entire queen sized pillow. That explanation doesn’t do it justice but THIS PILLOW IS A REAL DREAM, and I am a sleep hygiene fanatic.** I’m gonna write a much, much more lengthy review later with photos when I have time, but I got this pillow delivered yesterday and I just wanted to say it is the best pillow (by FAR) that I’ve ever experienced in my entire life. I used to sell TempurPedics when I was a massage therapist and am replacing a bunch of TempurPedic pillows with this one. Just WOOOOOOW! I wasn’t expecting much, but I didn’t toss and turn once. I’ve had pillows with the shoulder cut out before, and they were nothing like this. Not even as close to comfortable as this one is. I also am an extremely hot sleeper, I always go to bed hot, I always wake up dripping in a pool of my own sweat, even with the AC down low, fans on, cool aromatherapy and a cool mist humidifier, no light coming in, and every tool imaginable to sleep cool, and it’s not enough. The cooling gel of this pillow is beyond phenomenal. Someone actually reminded me about this brand of pillows on Facebook, in a chronic pain group, and a bunch of those people in the group use it, and I didn’t realize it was the same brand as a travel pillow that I already own, so I’m so glad that they reminded me. It is so soft in the head, and even after only one day, I can tell that it’s the only pillow in my 40 years of life that I can ever really relax my head on and not think about trying to fully relax my neck, it just does it it’s self and you are off to a dream state. I have a lot of problems, migraine and neck pain being the most painful issue, followed by shoulder and back pain, joint pain, fibromyalgia, TMJ, a connective tissue disorder, and so much more that is annoying and painful. This pillow is longer than I wanted it to be with the queen size, are usually get a standard size pillows, but I think for some reason having the queen size one allows you to truly relax because there is no drop off, so your head feels like it’s in the middle no matter where it is. With the cut out shoulder section, it allowed me to side sleep the most comfortable night in my life. I’ve had these cutouts before and they were nothing like this. Are usually wake up with shoulder and neck pain, feeling like my muscles are on fire, but the way that I slept last night with my shoulder underneath and my arm under the pillow was an absolute perfect position for my spine and neck and I just can’t even explain how thankful I am that I found this pillow. This entire brands lines of products is phenomenal and beyond comparison. It is worth every penny. Probably worth it’s weight in gold. I had the blue gel/jelly pillow in the U-shaped style for airplanes, but I wound up using it every day for four years because it was just so comfortable. I don’t know why I never thought of getting a full size pillow with the same brand, but I’m so glad that someone reminded me that they sell more than travel pillows and I got the full-size pillow. My daughter is already planning on stealing it, so I’m sending her one to her dorm, And my husband and two other kids and my mother already are asking for one. Maloof Z Gel brand, take my money!